adb8 Privacy Policy

1 Types of Information Collected

adb8 collects two types of information from its users — personally identifiable information and non-personal information.

1.1 Personal Information

We may collect the following information during your account registration, verification, or transactions:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for KYC verification)
• Financial information — bKash, Nagad, Rocket, or Upay account details
• Bank account details (where applicable)

1.2 Automatically Collected Information

Some information is collected automatically when you visit our platform:

• IP address and device type
• Browser version and operating system
• Pages visited and time spent
• Usage patterns via cookies and tracking technologies
• Referrer URL

2 Purpose of Information Collection

adb8 uses your information only for the following legitimate purposes:

2.1 Service Delivery and Operations

• Completing account registration and verification (KYC)
• Processing deposits and withdrawals
• Providing bonuses and promotions
• Displaying transaction history and account statements
• Technical support and customer service

2.2 Security and Compliance

• Preventing fraud and money laundering (AML checks)
• Preventing access by minors (21+ verification)
• Detecting and preventing multiple accounts
• Ensuring cybersecurity

2.3 Improvement and Analytics

• Improving platform performance
• Personalizing the user experience
• Diagnosing and resolving technical issues
• Sending important service-related notifications

3 Cookie Policy

adb8 uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

3.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and run core functionality.
• Functional cookies: Remember your preferences and settings.
• Analytics cookies: Analyze usage patterns to help improve the service.

You can control cookies by changing your browser settings. However, disabling cookies entirely may limit some platform functionality.

4 Data Storage and Security

adb8 has adopted industry-standard technical and organizational measures to protect your personal information.

4.1 Encryption and Security Measures

• All data transmission secured by SSL/TLS encryption
• Account passwords stored in encrypted form
• Secure server infrastructure and firewall protection
• Regular security audits and vulnerability testing
• Two-factor authentication available

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after account closure, certain information may be retained for a specified period as required by legal obligations, fraud investigations, or dispute resolution.

5 Sharing Information with Third Parties

adb8 does not sell, rent, or exchange your personal information to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

• For payment processing — with bKash, Nagad, Rocket, and Upay providers
• Game software providers (such as Pragmatic Play, Spribe) — for gameplay data only
• Technology infrastructure and cloud service providers
• Identity verification services (KYC providers)

These partners are obligated to use the information only for their specific service and are contractually bound to follow our privacy standards.

5.2 Legal Obligations

If we are required to provide information under a court order, government directive, or valid legal process, we will act in accordance with applicable law.

6 User Rights

As an adb8 user, you have the following rights over your own personal information:

6.1 Right to Access and Review

You may request to view the personal information we have collected about you at any time. We are obligated to respond within 30 business days.

6.2 Right to Correction

If your information is incomplete or incorrect, contact us to request a correction. We will update it after verifying the accurate information.

6.3 Right to Deletion

In certain circumstances, you may request that your account and associated personal information be deleted. However, some information may be retained as required by legal obligations or for dispute resolution.

6.4 Right to Object to Processing

You may object to certain types of data processing, including marketing communications. Contact our support team to exercise this right.

6.5 Right to Portability

You may request to receive the information you have provided in a structured, commonly used format.

7 Protection of Minors

adb8 provides services only to those aged 21 or above. We do not knowingly collect any personal information from minors.

Date of birth is verified at registration, and additional identity documents may be requested in suspicious cases. If we learn that information from a minor has been collected, that information will be deleted immediately and the associated account will be closed.

8 Data Transfers

Your personal information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the destination country or organization maintains adequate data protection standards.

For international data transfers, we ensure contractual safeguards are in place to keep your information secure.

9 Marketing Communications

With your consent, adb8 may contact you about relevant promotions, bonus offers, and platform updates. Every marketing message will include an option to unsubscribe.

You may opt out of marketing communications at any time. However, transaction-related and security notifications are necessary and will continue.

10 Policy Changes

adb8 reserves the right to update this Privacy Policy as needed. For any significant changes, we will send a notification to your registered email and update the "Last Updated" date at the top of the page.

Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy. We recommend reviewing this page regularly.

11 Limitation of Liability

While adb8 strives to maintain the highest security standards, it is not possible to guarantee that any data transmission over the internet is completely secure. You are also responsible for keeping your account password confidential.

adb8 will not be liable for unauthorized access or disclosure of information resulting from your own actions. If you notice any suspicious activity, notify our support team immediately.